Privacy Policy
CLEARSAFE WATER SERVICES LTD (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of personal data:
Contact details (name, email address, phone number, postal address).
Business and billing information (company name, VAT number, payment details).
Website usage data (IP address, browser type, and browsing patterns).
Any information you voluntarily provide when contacting us.
2. How We Use Your Information
We use your data for:
Providing and managing our services.
Processing payments and invoices.
Responding to enquiries and customer support requests.
Improving our website and services.
Complying with legal and regulatory obligations.
3. Legal Basis for Processing
We process personal data under one or more of the following:
Contractual necessity (to deliver our services).
Legitimate interests (to run and grow our business).
Legal obligations (for tax and regulatory compliance).
Consent (for marketing, where required).
4. Data Sharing
We will not sell your personal data. We may share it with:
Service providers (e.g., payment processors, IT support).
Professional advisors (e.g., accountants, auditors).
Regulators or law enforcement where legally required.
5. Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy, and in line with legal requirements.
6. Your Rights
Under UK GDPR, you have the right to:
Access your data.
Request correction or deletion.
Restrict or object to processing.
Data portability.
Withdraw consent (where consent applies).
To exercise your rights, contact us at [insert email address].
7. Security
We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
8. Contact Us
For any queries about this policy, please get in touch.
Let’s make water safety simpler, together.
Whether you need expert advice, urgent support or a full compliance plan, we’re here to help.